All standard orders have a processing time of 1-3 days. As soon as it is shipped, you will receive an email with a tracking number.
HOW LONG CAN I GET THE ITEMS AFTER I ORDER THEM?
As for the United States, it normally takes 7-20 shipping days to get to you.
As for these other countries, it normally takes 15-20 shipping days to get to you.
WHY IS MY ORDER STILL PROCESSING?
There might be different reason why your order is still processing but if you feel that it has been processing for more than the time we indicate, feel free to contact support@modelones and we will solve it for you!
We produce a limited number of coupons. The coupons we do offer often appear in our influencers’ Youtube channel or Instagram. You can also find our coupons on our Facebook page. Like us on Facebook to make sure you are always in the know!
ARE COUPONS CUMULATIVE?
The coupons can be applied directly on the cart. No coupons are cumulative.
As for the United States, it normally takes 3-8 shipping days to get to you.
As for these four countries, Australia, United Kingdom, Germany and Russia, it normally takes 15-20 shipping days to get to you.
WHAT ITEMS ARE RETURNABLE?
Within 30 days of receipt of your shipment
In original condition, unused
In the original packaging
ARE THERE ANY CHARGES FOR RETURN?
There is no charges for return.
Original shipping charges is non-refundable. You are responsible for return shipping charges.
HOW SOON WILL I GET MY REFUND?
If you are approved of your refund request, once your return is received, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied original method of payment, within 3-5 business days.
If you have any question, please fill this form, we will respond to you in 48 hours.