Our policy lasts 30 days. If 30 days have gone by since your receipt of shipment, unfortunately, we can’t offer you a refund or exchange. Besides, we only accept these return reasons, which the products have poor quality or are in faulty, and you receive the incorrect items.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Additional non-returnable items:
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
1. Send an email of returns application to email@example.com.
Please provide us with your order number and the reason to returns which has related proof.
Waiting for the approved email we send
2. After you receive the approved email, please re-pack the returned items in its original box and packaging, along with a print off of your confirmation of purchase email and attach your RMA number.
3. Go to the local post office, or another courier, to ship the package. The return address for the package:
Consignee: seedear 906738
Address: 1000 High Street, Perth Amboy, NJ 08861 USA
4. Please provide us the tracking number from post office or couriers if applicable. You can keep tracking your package by receiving email for shipment updates.
5. You will receive an email as soon as we received your items, and when the refund is approved.
Once we receive your item, a refund is initiated within 3-5 business days.
If you cancel your paid order, we initiate your refund within 3-5 business days after you submit your cancelation request.
The way your refund is processed depends on your original payment method.