SHIPPING POLICY
Package Processing Time
After receiving your order, we will process it within 1-2 business days. （Excluding pre-sale products）
Delivery range
We Ship Worldwide. If there is an order that cannot be delivered, we will notify you and refund in the first instance.
If you place an abnormal order, please contact our customer service team (support@modelones.com) in time, we will be the first time to serve you.
Shipping Fee
The shipping costs will vary depending on the actual total price on your order, when your order over $45, you qualify for free shipping.
| Order Price | Standing Shipping Fee |
|---|---|
| $0-$1.99 | $20 |
| $2-$24.99 | $9.99 |
| $25-$44.99 | $7.99 |
| $45 and up | $0 |
Shipping Time&Zone
Each country's logistics time is different and will be affected by the speed of package processing by local logistics providers.
| Countries/Regions | Standing Shipping Time |
|---|---|
| United States | 2-15 |
| New Zealand, Australia, United Kingdom | 5-16 |
| Europe, Canada | 3-18 |
| Others | 15-35 |
Notice:
* When product with the name contains【XX ONLY】only can be shipped to the country that the abbreviation refer to, other regions customers will not be able to order, you need to delete this part of the product to complete payment. For Example, 【US/CA/AU ONLY】means that the product can only be shipped to the United States, Canada and Australia.
* When an order contains the name includes 【XX ONLY】items, the package will be split into two or more. Generally, the product name includes【XX ONLY】will be delivered within 2-7 days, the remaining packages is as shown in the table above.
| Countries/Regions for【XX ONLY】Product |
|---|
| United States, Canada, Australia, United Kingdom, Czechia, France, Germany, Greece, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Austria, Belgium, Denmark, Finland, Malta, Bulgaria, Croatia, Cyprus, Estonia, Hungary, Latvia, Lithuania, Luxembourg, Spain |
Reminder:
*Modelones is not responsible for deliveries that are affected by customs, natural occurrences, air and ground transportation strikes and delays, or extra fees and back-end charges once the package has exited the united states.
packages undeliverable by fedex, usps, dhl, and/or their international shipping partners will be canceled and refunded once received and processed at our shipping hub. . If there will be a significant delay in the shipment of your order, please contact us via email at support@modelones.com.
