Shipping Policy

Package Processing Time:
After receiving your order, we will process it within 1-2 business days. （Excluding pre-sale products）

Delivery range
We Ship Worldwide. If there is an order that cannot be delivered, we will notify you and refund in the first instance. If you place an abnormal order, please contact our customer service team (support@modelones.com) in time, we will be the first time to serve you.

Shipping Fee
The shipping costs will vary depending on the actual total price on your order, when your order over $45, you qualify for free shipping.(You're also welcome to join our membership and enjoy free shipping based on your membership level. 👉rewards)

Shipping Fee

Shipping costs are determined by your order amount.

Shipping Fee
Order Price
Level 1
$20
$0-$1.99
Level 1
$9.99
$2-$24.99
Level 3
$7.99
$25-$44.99
Level 4
$0
$45

Shipping Time & Zone

Each country's logistics time is different and will be affected by the speed of package processing by local logistics providers.

Time
Unit
Unite States
5-15
Working Days
New Zealand, Australia
10-20
Natural Days
Europe, United Kingdom
15-25
Natural Days
Others
20-35
Natural Days

Notice:

  • Modelones is not responsible for deliveries that are affected by customs, natural occurrences, air and ground transportation strikes and delays, or extra fees and back-end charges once the package has exited the united states.
  • Packages undeliverable by fedex, usps, dhl, and/or their international shipping partners will be canceled and refunded once received and processed at our shipping hub. . If there will be a significant delay in the shipment of your order, please contact us via email atsupport@modelones.com.